Carol Proctor joined HealthSmart in January, 2015. She is an accomplished human resources professional with more than twenty years of experience in various fields, including healthcare (St. Anthony Hospital, Oklahoma City), manufacturing (Bridgestone/Firestone) and telecommunication (Cox Communications, Oklahoma City).
Ms. Proctor also has considerable experience in leading organizational change and transformation within a multi-facility/multi-site environment. She has proven expertise in all facets of human resources: employee/labor relations, talent acquisition/recruiting, compensation, workforce planning, performance management, succession planning, workers compensation and employee health benefits. An integral part of her skillset is creating and managing strong business relationships within industries such as media, sales, construction, engineering, IT, finance, retail and customer care/call center environments.
She has an MBA, a Masters of Arts in Organizational Leadership and a Bachelor of Science in Management from Mid-America Christian University (MACU) in Oklahoma City.