HealthSmart Accel is a superior preferred provider network designed to facilitate cost containment while offering excellent hospital and physician access. Our Accel Network offers an unparalleled solution to meet the various needs of all our clients in the areas of network management, pharmacy management and other managed care services. Accel is an innovative concept that delivers deeper discounts and enhanced provider connections.

Accel is one of our fastest growing networks, which first originated in Texas and is quickly spreading through the southwest and north into Ohio. Please visit us often for updates on Accel's growth.

Below is some important information for providers regarding the ACCEL network.

Important ACCEL Information
ACCEL Provider Line: 877.212.2235
Electronic Claims: 75237
Mail Paper Claims: HeathSmart Accel
P.O. Box 94807
Lubbock, TX 79493
Sample ACCEL ID Cards:


Please Follow these ACCEL Guidelines:
  • HealthSmart will reprice all claims submitted by the Provider.
  • The HealthSmart Accel Network will be identified on member ID cards.
  • Covered Person(s) may receive medical care from any licensed healthcare provider. The enrolled Covered Person(s) will not be required to select a Primary Care Physician (PCP) and referrals are not required.
  • Participating Providers in the Accel Network shall make best efforts to refer within the Accel Network. Benefits may be limited on services rendered outside the Accel Network. Services received outside of the network will result in a higher member financial responsibility.
  • Electronic Claim processing, submission, remittance advise and fund transfer will be available to ACCEL Providers as well as online claim status and eligibility.