It Begins with Assessment


Our Health Assessment is NCQA HIP certified, and is integrated into the wellness platform. It was developed and reviewed by clinicians with extensive backgrounds in health promotion and primary care, using multiple models of health screening to assess risk for the most common and preventable chronic diseases.

It integrates questions from the Framingham Heart Study (American Heart Association), the Centers for Disease Control, the United States Preventive Studies Task Force (USPTSF), Prochaska and Clemente’s Stages of Change.

We also offer biometric assessments.




The HealthSmart Wellness Advocate Program is an interactive, personalized wellness experience that is designed to help members take a hands-on role in their health and wellness. The program offers members tools and access to health coaches that are registered nurses and registered dietitians who will assist them with meeting their personal goals. Whether members have met their health goals or are working to achieve them, there is a wellness program available to fit their needs.

Key Features:
  • Integration into participant enrollment and health screenings. The participant receives a report that includes screening results when available and clearly helps them interpret their meaning.

  • Personal health library content tailored to the participant’s report, based on their conditions and risks identified.

  • Action-oriented wellness planner that uses the health assessment and screening information to guide enrollment in behavior-changing programs.

  • Automated reminders for participants to complete their health assessment.

  • Integrated incentive management.

  • Integrated with our NCQA certified interactive consumer health tools.

  • Full suite of reports for aggregate and detail level.

  • Spanish and English support

  • Developed to a 6th grade reading level.