If your benefit period effective date is December 31, 2017 or before, please contact Mercer Consumer regarding claims processing. This applies to individuals who are submitting claims under the $15,000 or $25,000 deductible CMM plans. Please refer to the following details for claims under this plan:
The Claim Administrator for benefit periods prior to 1/1/18 is:
Mercer Consumer
Phone: 888-386-9788
9 a.m. to 9 p.m. Eastern, Monday-Friday
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